Privacy Policy

This Privacy Policy explains how Pawdox collects, uses and protects your personal data when you visit or make a purchase from our Shopify store.

Responsible Entity

Pawdox
Fabian Stanneveld
Kirchweyher Str. 85A
28844 Weyhe
Germany
Email: support@pawdox.store

Personal Data We Collect

We may collect the following personal data:

• name;
• billing and shipping address;
• email address;
• phone number, if provided;
• payment and order information;
• IP address;
• browser and device information;
• communication history with our customer support.

Purpose of Processing

We process your personal data to:

• process and fulfill your orders;
• deliver products to you;
• handle payments and refunds;
• provide customer support;
• send order confirmations and shipping updates;
• comply with legal obligations;
• prevent fraud and secure our website;
• improve our store and customer experience;
• send marketing emails, only where permitted or with your consent.

Legal Basis

Where the GDPR applies, we process personal data based on one or more of the following legal bases:

• performance of a contract;
• compliance with legal obligations;
• your consent;
• our legitimate interests, such as fraud prevention, store optimization and customer communication.

Shopify and Third-Party Services

Our store is hosted by Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you.

We may also use third-party providers for payment processing, shipping, analytics, email communication and marketing. These providers only receive the data necessary to perform their services.

Cookies

Our website may use cookies and similar technologies to provide basic store functionality, analyze website traffic and improve the shopping experience. Where legally required, we will ask for your consent before using non-essential cookies.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy, including legal, accounting and tax obligations.

Your Rights

Depending on your location and applicable law, you may have the right to:

• access your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• restrict processing;
• object to processing;
• request data portability;
• withdraw consent at any time;
• lodge a complaint with a data protection authority.

To exercise your rights, please contact us at: support@pawdox.store.

International Data Transfers

Some service providers may process data outside your country of residence. Where required, appropriate safeguards will be used for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Last updated: June 4, 2026